Thank you for shopping with Silverlino. We are committed to delivering your order safely and as quickly as possible.

Shipping Rates

We offer the following shipping options:

Free shipping is automatically applied at checkout for eligible orders.

Processing Time

• Orders are typically processed within 1–3 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons or promotional events, processing times may be slightly longer.

Estimated Delivery Time

• Standard Shipping: 7–15 business days

• VIP Express Shipping: 5–10 business days

Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your package throughout the delivery process.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Silverlino is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by customers.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost in transit, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: service@silverlino.com

Our customer support team typically responds within 24 business hours.